Coronavirus (COVID-19) – Tackling the outbreak.

We understand that this is a very uncertain time for us all. The health and wellbeing of our customers and staff is our number one priority. Since the first news of the COVID-19 outbreak, we have been working tirelessly to continue providing a high quality and safe learning experience ensuring protective measures are in place for all of our courses nationwide.

 

Our bookings are protected from cancellations related to COVID-19. Your money is safe, if required we will reschedule your booking for free.

 

We will be monitoring the situation as it evolves, closely following government and health authority guidelines and will update on any further developments as and when we have them.

 

REFUND POLICY


HURAK WILL NOT ISSUE A REFUND UNDER THE FOLLOWING CIRCUMSTANCES AS PER OUR T&C'S


  •  If the learner does not attend the course that they have booked for.

  • If the learner is late in starting the training.

  • If a deposit has already been made to secure a place on a course.

  • If the learner provides insufficient ID.

  • If the learner rearranges the course and cannot attend on the dates they have arranged for.


HURAK WILL ISSUE A REFUND UNDER THE FOLLOWING CIRCUMSTANCES AS PER OUR T&C'S


  •  If a course is cancelled from our end. (Under no circumstances will the comapny issue a refund with the payment exceeding the original amount paid to us. Hurak Education Services Limited is not responsible, nor will we compensate for any accomodation or transport costs, or loss of earnings due to time taken off work.)

  • If a learner has taken a level 2 course or below and hasn’t received results within 3 months without valid reasoning from the company.

  • If a learner has taken a level 3 course and hasn’t received results within 6 months without valid reasoning from the company.

  • If a learner has taken a level 4 course and hasn’t received results within 9 months without valid reasoning from the company.

Our Support Team is always eager to assist you and deliver highly professional support in a timely manner. Thank you for booking a course with Hurak Education Services.